{"id":990059,"date":"2024-12-26T13:49:15","date_gmt":"2024-12-26T18:49:15","guid":{"rendered":"https:\/\/claudiamolina.com\/tienda\/?page_id=990059"},"modified":"2025-08-13T19:16:35","modified_gmt":"2025-08-13T23:16:35","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/claudiamolina.com\/tienda\/shipping-policy\/","title":{"rendered":"SHIPPING POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"990059\" class=\"elementor elementor-990059\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a213dbc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a213dbc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d997b6\" data-id=\"7d997b6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80633d8 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"80633d8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_tablet&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SHIPPING POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-387c5ed8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"387c5ed8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b880a5f\" data-id=\"3b880a5f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-aa7b4be elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"aa7b4be\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>SHIPPING POLICY<\/strong><\/p>\n<p>At Claudia Molina Tienda, your shopping experience is our top priority. From the moment you place your order to the moment it arrives at your doorstep, we ensure that the process is straightforward and secure. We understand how important it is to receive your products quickly, which is why we\u2019ve designed an efficient and reliable shipping system. We want you to feel supported at every step, and we\u2019re here to offer you the best possible service to ensure your shopping experience is both efficient and enjoyable.<\/p>\n<p>We offer the following shipping methods to guarantee flexibility and convenience for our customers:<\/p>\n<ol>\n<li><strong>Standard Shipping<\/strong><br>Estimated delivery: 2 to 7 business days.<br>Shipping rates are calculated based on the weight and destination of the order.<\/li>\n<li><strong>Express Shipping<\/strong> (2 Days)<br>Delivery within 2 business days.<br>Shipping rates are calculated based on the weight and destination of the order.<\/li>\n<\/ol>\n<p><strong>Important Note:<\/strong><\/p>\n<p>The estimated delivery times are subject to change due to extraordinary or force majeure events, such as natural disasters, unforeseen logistical issues, adverse weather conditions, or any other event beyond our control that may affect processing or delivery times. We will do everything possible to ensure your order arrives as quickly as possible.<\/p>\n<p><strong>Processing Time<\/strong><\/p>\n<p>We strive to process your order as quickly as possible. Orders placed before <strong>2:00 PM EST<\/strong> will be processed and shipped the same day. Orders placed after this time will be processed the next business day.<\/p>\n<p><strong>Shipping Carriers<\/strong><\/p>\n<p>We work with trusted carriers to ensure your order arrives safely and on time, including:<\/p>\n<ul>\n<li>UPS<\/li>\n<li>FedEx<\/li>\n<li>USPS<\/li>\n<\/ul>\n<p><strong>Order Tracking<\/strong><\/p>\n<p>All orders include a tracking number, which will be sent to you via email once your order has been dispatched. This allows you to track the progress of your shipment in real time.<\/p>\n<p><b>Order Modifications, Customer Responsibility, and Limitations<\/b><\/p>\n<p>Once an order has been placed on our website (claudiamolina.com\/tienda), you are solely responsible for the products selected and purchased. If you wish to request a change to your order after it has been submitted, you may contact our Customer Service team at tienda@claudiamolina.com; however, we cannot guarantee that any modifications can be made.<\/p>\n<p>Due to our commitment to fast and efficient shipping, orders are processed and dispatched as quickly as possible. While our Customer Service team will make every reasonable effort to accommodate your request, we do not guarantee that changes or cancellations can be made once an order is in process.<\/p>\n<p>If the order has already been processed or shipped, no changes, partial refunds, or full refunds will be granted. Customers are responsible for ensuring that their order reflects the desired products before finalizing the purchase. Any request for modification is subject to the logistical capabilities of our fulfillment team. Once an order has been processed or dispatched, no claims will be accepted for errors or requested changes.<\/p>\n<p><strong>Protection<\/strong><\/p>\n<p>We understand how important your order is, and we want to offer you an option for added peace of mind and security. At the time of checkout, you are offered the option to purchase the <strong>Norton Shopping Guarantee protection<\/strong> for your order <a href=\"https:\/\/norton.buysafe.com\/for-shoppers\/\" target=\"_blank\" rel=\"noopener\">https:\/\/norton.buysafe.com\/for-shoppers\/<\/a><\/p>\n<p>Please be advised that this protection is an independent, third-party service and is not endorsed, affiliated, or administered by <strong>Nutriglow, LLC<\/strong>. The decision to purchase this protection is entirely at your discretion.<\/p>\n<p>By selecting and purchasing this protection, you acknowledge and agree that any claims related to loss, theft, or damage of your order during transit must be directed exclusively to Norton Shopping Guarantee.<\/p>\n<p>Nutriglow, LLC assumes no responsibility or liability for any issues or claims arising from the purchase or use of the <strong>Norton Shopping Guarantee<\/strong>.<\/p>\n<p>Before opting for this protection, you must review and understand the terms and conditions of Norton Shopping Guarantee, which are separate from <strong>Nutriglow, LLC&#8217;s<\/strong> policies. We strongly recommend that you read their terms and conditions carefully before making your decision. To view the terms and conditions of <strong>Norton Shopping Guarantee<\/strong>, please click here <a href=\"https:\/\/norton.buysafe.com\/for-shoppers\/terms-with-package-protection\/\">https:\/\/norton.buysafe.com\/for-shoppers\/terms-with-package-protection\/<\/a><\/p>\n<p><strong>Nutriglow, LLC<\/strong> is not responsible for any claims, disputes, or customer service issues related to the Norton Shopping Guarantee.<\/p>\n<p>While <strong>Norton Shopping Guarantee<\/strong> is optional, we recommend opting for it to ensure a worry-free shopping experience.<\/p>\n<p><strong>Responsibility for Incorrect Shipping Addresses<\/strong><\/p>\n<p>It is the customer&#8217;s responsibility to ensure that the shipping address provided at checkout is accurate and complete. Since we prioritize fast order processing, any address change requests must be made immediately by contacting us at customer service at <strong>tienda@claudiamolina.com<\/strong>. While we will try to accommodate changes, we cannot guarantee changes once the order has been processed.<\/p>\n<p>If a package is returned to us due to an incorrect address, we will notify the customer. In this case, the customer can either opt to have the order reshipped to the correct address, with additional shipping charges, or request a refund for the cost of the product only. Please note that shipping fees are non-refundable in these situations.<\/p>\n<p><strong>Order Delivered, But Not Received<\/strong><\/p>\n<p>If tracking information shows that your package has been delivered, but you have not received it, please follow these steps:<\/p>\n<ol>\n<li><strong>Check the delivery location:<\/strong><br>Review the area around your property and check with household members or neighbors to see if anyone accepted the package on your behalf.<\/li>\n<li><strong>Contact the carrier:<\/strong><br>Reach out to the shipping carrier (UPS, FedEx, or USPS) using the tracking number to receive further assistance. They may provide additional details on the package&#8217;s location.<\/li>\n<li><strong>File a claim:<\/strong><br>If you purchased <strong>Norton Shopping Guarantee<\/strong> for your order, you can file a claim through the <strong>Norton Shopping Guarantee<\/strong> help portal to request a refund.<\/li>\n<\/ol>\n<p>Once the shipping carrier marks the package as delivered, we do not assume responsibility for lost or damaged packages. If you have had previous issues with lost or stolen packages at the delivery address, we recommend considering an alternate delivery location, such as a workplace address or a P.O. Box, for future orders.<\/p>\n<p>For added peace of mind, we recommend selecting <strong>Norton Shopping Guarantee<\/strong> at checkout, which provides coverage in the event of damage or theft. However, <strong>Nutriglow, LLC<\/strong> expressly advises customers to thoroughly review and understand the full terms, conditions, and benefits of this service prior to purchasing. It is the sole responsibility of the customer to ensure they understand how to file a claim and what specific coverage is provided.<\/p>\n<p><strong>Nutriglow, LLC<\/strong> disclaims any liability for issues arising from a lack of understanding or improper use of this service<\/p>\n<p><strong>REFUND POLICY<\/strong><\/p>\n<p>At Claudia Molina Tienda, we are committed to offering high-quality products and attentive, efficient service. Please note that we do not accept returns, except in the following specific cases:<\/p>\n<p><strong>Damaged or Defective Products<\/strong><br>If your product arrives damaged or defective, please contact us by email at <strong>tienda@claudiamolina.com<\/strong> within 5 days of receiving your order.<br>We may request evidence of the damage (such as photos or videos) to verify the case.<\/p>\n<p><strong>Incorrect Orders<\/strong><br>If you receive a product different from what you ordered, please contact us by email at <b>tienda@claudiamolina.com<\/b> within 5 days of receiving your order.<br>The incorrect product must remain unopened and unused.<br>Non-Refundable Items<br>Certain items are not eligible for refunds, including:<\/p>\n<p>Opened or partially used products.<br>Items purchased during clearance or final sale promotions.<br>If your case meets the conditions for a refund, we will process the appropriate solution. Thank you for your understanding, and we are available for any additional inquiries.<\/p>\n<p><strong>How to Initiate a Refund<\/strong><\/p>\n<p>To begin an eligible refund process, please follow these steps:<\/p>\n<p><strong>Contact Customer Service:<\/strong><br>Email us at <strong>tienda@claudiamolina.com.<\/strong> Please include your order number and the reason for the return.<\/p>\n<p><strong>Return Authorization:<\/strong><br>Our team will provide you with a return authorization and detailed instructions to complete the process.<\/p>\n<p><strong>Refund Processing:<\/strong><br>Once we receive the returned item and verify its condition, we will process your refund within 7 business days.<\/p>\n<p><strong>Refund Method<\/strong><\/p>\n<p>Refunds will be issued to the original payment method. Please note that the refund processing time may take additional time depending on the policies of your financial institution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SHIPPING POLICY SHIPPING POLICY At Claudia Molina Tienda, your shopping experience is our top priority. From the moment you place your order to the moment it arrives at your doorstep, we ensure that the process is straightforward and secure. We understand how important it is to receive your products quickly, which is why we\u2019ve designed&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-990059","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SHIPPING POLICY - Claudia Molina Tienda<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/claudiamolina.com\/tienda\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SHIPPING POLICY - Claudia Molina Tienda\" \/>\n<meta property=\"og:description\" content=\"SHIPPING POLICY SHIPPING POLICY At Claudia Molina Tienda, your shopping experience is our top priority. 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